ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Gather client data and verify client, organisational and legislative requirements

1.1 Determine client's tax documentation preparation requirements

1.2 Conduct research to identify updates or additions to compliance requirements relevant to client circumstances, and establish recording and reporting requirements

1.3 Gather current data from appropriate sources, and identify assessable income and allowable deductions

1.4 Complete and record amounts in accordance with organisational and legislative requirements

1.5 Identify discrepancies or any unusual features and conduct research to resolve, or refer to appropriate authority

1.6 Identify accrued or prepaid income and expenditure, and record adjustments to value of assets and liabilities

2. Identify, record and present client's tax documentation

2.1 Calculate client's tax obligations, in accordance with legislative requirements and information gathering practices

2.2 Prepare relevant documentation within established timelines

2.3 Seek advice and guidance from specialist to evaluate and moderate decision processes

2.4 Discuss and confirm documentation with client to obtain client signature, authorisation and endorsement, ensuring legislative requirements are met

3. Lodge tax documentation

3.1 Submit relevant documentation to Australian Taxation Office (ATO) within established timelines

3.2 Advise client of current tax obligations and that advice from taxation authorities is to be followed

3.3 Respond to tax office enquiries and meet taxation audit requirements, when applicable, in timely manner

Skill

Performance Criteria

Description

Reading

1.1-1.3, 1.5, 1.6, 2.2

Researches and analyses financial information and data from a range of sources to identify key aspects relevant to requirements

Writing

1.4, 1.6, 2.2, 2.3, 3.2, 3.3

Accurately records information and completes forms using correct spelling, grammar, terminology and conventions

Uses clear language and concepts appropriate for the audience to convey and clarify explicit information and requirements in written documentation

Oral Communication

2.3, 2.4, 3.2

Participates in verbal exchanges using active listening and questioning techniques to clarify information and confirm understandings

Numeracy

1.3-1.6, 2.1, 3.3

Analyses financial data and performs mathematical calculations to complete requirements of non-complex lodgement documentation

Navigate the world of work

1.4, 2.1-2.4, 3.1-3.3

Recognises and follows relevant legislative and regulatory requirements and organisational policy and procedures to meet expectations of clients and those associated with own role

Interact with others

2.3, 2.4, 3.2-3.3

Selects and uses appropriate conventions and protocols when communicating with clients, colleagues and others to seek or provide information

Get the work done

1.3-1.4, 2.1-2.4, 3.1-3.3

Plans, organises, schedules and implements tasks according to organisational and legislative requirements, taking responsibility for compliance and client needs

Makes critical and non-critical decisions in relatively complex situations, taking relevant client and legislative requirements into consideration

Identifies and responds to problems by systematically analysing relevant information, generating and evaluating options, and selecting the most appropriate option

Uses digital systems and programs for planning, implementing, monitoring, reporting progress and lodgement of returns